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Martin Kerr asked 2 weeks ago

Hi,

When adding video content, underneath the URL input box it states:

"Add a YouTube or Vimeo URL to automatically generate a preview image. The image will link to the provided URL."

However, according to Vimeo, their URLs do not automatically generate preview images. They suggest using a static image with an associated link:

https://vimeo.zendesk.com/hc/en-us/articles/360028651432-Adding-videos-to-email

"When linking to your video from an image file, it’s best to use a static image that contains a play button. This will give the illusion of a video player and alert your audience that they are being directed to a video. The simplest way to generate a thumbnail with a “play button” graphic is by taking a screenshot of the Vimeo player."

Our question is can you confirm the statement on their page is actually true? Should Vimeo URLs automatically generate an image?

Thanks in advance

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